IMS South Africa / ISO 9001
Quality systems that fit the way you work.
A quality system should help people deliver consistent work and resolve problems. IMS South Africa helps you connect customer requirements, everyday processes and evidence of improvement.
Discuss quality managementHow we support your team
Understand your processes
Map activities, responsibilities and handovers. Establish objectives and measures that help managers see whether a process is working.
Control documents and suppliers
Organise procedures and records, clarify review responsibilities and establish a practical approach to supplier evaluation.
Learn from feedback
Record complaints and nonconformities, investigate causes and follow corrective actions through to an effectiveness review.
Prepare for assessment
Review your system through internal audits and management review, identify gaps and organise evidence before an independent certification assessment.
In practice
Connect the finding to the follow-up.
For a manufacturing team, this can mean following a customer complaint from the original order through production records, a supplier review and an agreed corrective action.
We agree scope and deliverables with you before work begins. Services can support certification preparation; IMS South Africa does not award certification or guarantee an assessment outcome.
Read about ISO 9001 on ISO’s website →